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What’s the ROI of a Chatbot for Your Store?

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70% of millennials prefer to shop online and spend 6 hours per week doing so. They also prefer using text messages over emails to communicate with businesses on their smartphones.

40% of shoppers don’t mind getting help from an AI tool.

Furthermore, 80% of businesses either already use or plan to use chatbots by 2020. Read More

Guest Checkout

Why You Should Offer a Guest Checkout

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According to Baynard Institute, the average shopping cart abandonment rate for e-commerce stores hovers around 68.63% (as at January 2016). This means that 7 out of 10 people leave your site after committing to the purchase process.

28% of US online shoppers abandon their cart because they don’t want to register/create account just to make a purchase. And that alone is why you should offer a Guest Checkout experience on your store. Read More

Mega Menus

Should Product Categories Be Listed Directly in Your Menu?

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Baymard Institute recommends to place the main product categories directly in the main menu. This means that the level 1 navigation in the header menu (on desktop) or the burger menu (on mobile) is your main categories. That way, visitors can get a quick glance at what your site offers without having to click, hover, or scroll.

Here’s the best combination I figured out so far: Read More